The Client Situation

The client sought to identify and prioritize AI opportunities to enhance operational efficiency and reduce administrative burdens within their organization.

Our Approach

3Point AI facilitated an AI Use Case Ideation Workshop using its proprietary Gen-AI platform. Staff were invited to submit AI ideas that addressed real business challenges. The top opportunities were evaluated collaboratively, and one key use case—AI for Patient Discharge Letters—was selected for detailed exploration.

Through business and technical workshops, we developed a solution design and a robust ROI model to demonstrate the potential value of automation.

The Outcome

  • Identified 15 AI opportunities, with a primary focus on automating discharge letters.
  • Built a detailed business case and ROI projection of CHF 5.78M over 3 years.
  • Enabled a foundation for future AI initiatives within the department.

Why This Matters

Central government departments can unlock significant productivity and efficiency improvements through structured AI ideation. By defining and validating use cases upfront, organizations can ensure investment focuses on high-impact outcomes.

Case Study Profile

Client Type: Central Government

Location: UK

Outcome Achieved: Working through our AI Use Case Workshop, Customer C identified 15 use cases across their business and clinical functions. The number one selected use case, AI for Patient Discharge Letters, has an ROI of CHF 5.78M over 3 years. Implementing this AI solution will significantly reduce the time Doctors spend completing discharge letters.