Empowering AI Solutions. Driving ROI. Elevating Success.
EXAMPLE AI USE CASES FOR BANKING LEADERS
Fraud Detection
Customer Service Chatbots
Customer Service Chatbots
Description: Identify and prevent fraudulent transactions in real-time.
Typical ROI: 50% reduction in fraud losses .
Best AI Model: Random Forest
Data Types: Transaction history, customer demographics, geolocation data, device data.
Customer Service Chatbots
Customer Service Chatbots
Customer Service Chatbots
Description: Automate customer support using conversational AI.
Typical ROI: 30% cost reduction in customer service operations .
Best AI Model: GPT-based NLP models
Data Types: Chat logs, customer profiles, support tickets, FAQs.
Risk Management
Customer Service Chatbots
Risk Management
Description: Assess and mitigate financial risks using AI.
Typical ROI: 25% increase in risk prediction accuracy .
Best AI Model: Logistic Regression
Data Types: Market data, financial statements, credit scores, economic indicators.
Credit Scoring
Regulatory Compliance
Risk Management
Description: Enhance creditworthiness assessment with AI-driven models.
Typical ROI: 20% reduction in loan default rates .
Best AI Model: Gradient Boosting Machines
Data Types: Credit history, income statements, employment data, spending patterns.
Personalised Banking
Regulatory Compliance
Regulatory Compliance
Description: Tailor financial products to individual customer needs.
Typical ROI: 15% increase in customer engagement .
Best AI Model: Collaborative Filtering
Data Types: Transaction data, customer demographics, purchase history, social media data.
Regulatory Compliance
Regulatory Compliance
Regulatory Compliance
Description: Automate compliance checks and reporting.
Typical ROI: 40% reduction in compliance costs .
Best AI Model: Decision Trees
Data Types: Transaction data, regulatory texts, customer records, audit logs.