Empowering AI Solutions. Driving ROI. Elevating Success.
EXAMPLE AI USE CASES FOR TELECOMMUNICATIONS LEADERS
Network Optimisation
Customer Churn Prediction
Predictive Maintenance
Description: Optimise network performance with AI-driven insights.
Typical ROI: 25% improvement in network efficiency .
Best AI Model: Reinforcement Learning
Data Types: Network traffic data, sensor data, user data, weather data.
Predictive Maintenance
Customer Churn Prediction
Predictive Maintenance
Description: Predict and prevent network equipment failures.
Typical ROI: 30% reduction in network downtime .
Best AI Model: RNN
Data Types: Sensor data, maintenance logs, operational data, historical failure data.
Customer Churn Prediction
Customer Churn Prediction
Customer Churn Prediction
Description: Predict and reduce customer churn using AI.
Typical ROI: 20% increase in customer retention .
Best AI Model: Logistic Regression
Data Types: Customer profiles, service usage data, billing data, support logs.
Fraud Detection
Customer Service Chatbots
Customer Churn Prediction
Description: Detect fraudulent activities in real-time.
Typical ROI: 40% reduction in fraud losses .
Best AI Model: Anomaly Detection
Data Types: Call data records, transaction data, customer profiles, network logs.
Customer Service Chatbots
Customer Service Chatbots
Customer Service Chatbots
Description: Automate customer service interactions with AI chatbots.
Typical ROI: 30% reduction in customer service costs .
Best AI Model: GPT-based NLP models
Data Types: Chat logs, customer profiles, service requests, CRM data.
Demand Forecasting
Customer Service Chatbots
Customer Service Chatbots
Description: Predict customer demand for better resource allocation.
Typical ROI: 15% improvement in resource management .
Best AI Model: Time Series Analysis
Data Types: Usage data, market trends, customer profiles, economic indicators.